Launching 1 October 2026
Enquiries are welcome now for properties preparing to join our new service.
Holiday Let Management • Plymouth & South Devon
Your Holiday Let, Professionally Looked After.
Owning a holiday let should be rewarding — but guest messages, changeovers and maintenance can quickly become a second job. Atlantic Keys offers a personal, property-focused approach to holiday let management for owners in Plymouth and the surrounding area.
From 1 October 2026, our holiday let service offers clear packages for owners preparing a holiday let or exploring a change of management. Enquiries are welcome now.
Local. Independent. Transparent. — Your Key to Moving.
A more personal approach to short-stay property management
Every holiday property is different. A city apartment, coastal cottage or larger family home can each have different booking patterns, guest expectations and maintenance needs.
We start by understanding your property, how involved you want to be and what you need from a management agent. From there, we can agree a practical service covering the parts of holiday letting you would like help with — rather than assuming one package suits every owner.
Our focus is straightforward communication, well-organised property care and a positive experience for owners and guests.
Holiday Let Management Services
We can discuss the following areas as part of a tailored management arrangement. The exact services, responsibilities and charges are confirmed in your written proposal.
Property preparation
Practical advice on getting your accommodation guest-ready, identifying outstanding works and preparing a clear plan before accepting bookings.
Listing & booking coordination
Support with property presentation, listing information and booking administration on the agreed holiday letting platforms or channels.
Guest communication
Coordinating enquiries, arrival information, check-in instructions and guest queries, according to the level of support agreed.
Cleaning & changeovers
Arranging cleaning and turnaround requirements between stays, including reporting issues identified when the property is prepared for incoming guests.
Maintenance coordination
Liaising with contractors, arranging approved repairs and keeping you informed when problems arise at the property.
Owner updates & oversight
Providing agreed reporting and communication about the property, bookings, work required and other relevant management activity.
How Working With Us Would Work
Tell us about your property
Share the address, accommodation type, current setup and what you would like help managing.
Arrange a conversation
We discuss your goals, expected use of the property and any existing booking or management arrangements.
Agree the scope
We outline the proposed service, charges, owner responsibilities and practical arrangements in writing.
Prepare for handover
Once instructed, we agree the next steps for property access, operational setup and any outstanding work.
Choose the Management Service That Suits You
Three clear options for holiday property owners, from booking support to full day-to-day management. All percentage fees below are plus VAT.
Holiday Let Booking Management
12% + VAT
of commissionable booking income
For owners who manage their own cleaning, maintenance and on-site guest assistance, but would like help with bookings.
- Airbnb and Booking.com listing management
- Availability calendar and booking administration
- Guest enquiries, messages and confirmations
- Seasonal pricing adjustments
- Guest reviews and feedback
- Monthly income statements
Cleaning, laundry, maintenance and physical guest assistance remain the owner’s responsibility.
Fully Managed Holiday Lets
18% + VAT
of commissionable booking income
For owners who want us to coordinate the day-to-day running of their holiday property.
- Everything in Booking Management
- Property marketing and booking coordination
- Guest check-in and check-out arrangements
- Cleaning and laundry coordination
- Maintenance, emergencies and contractor coordination
- Property condition reporting
- Compliance renewal reminders
- Monthly landlord statements
- Owner booking calendar
Existing holiday let transfer: £150 + VAT, where current listings, photography and property information can be reused.
Holiday Let Portfolio Management
16% + VAT
of commissionable booking income
For owners instructing us on at least three holiday lets, particularly cottages or apartments that can share operational arrangements.
- Everything in Fully Managed Holiday Lets
- Coordinated cleaning and laundry scheduling
- Joined-up contractor and maintenance visits
- Property inspections and key arrangements
- Portfolio-wide oversight and owner reporting
For example, a combined setup fee of £750 + VAT may be available for four suitable cottages at one location, depending on the work involved.
How management fees are calculated: Our percentage is charged on accommodation booking income received after any applicable booking-platform commission, excluding separately itemised cleaning charges and refundable deposits. For direct bookings without platform commission, it applies to the accommodation revenue received.
Other costs: Booking-platform fees, cleaning, laundry, repairs, materials, utilities and other property expenses are separate from our management commission. Full management includes coordinating ordinary cleaning and maintenance, not paying the underlying labour or materials. We do not add a percentage mark-up to contractor invoices.
Services, attendance limits, fee arrangements and responsibilities are confirmed in your written management agreement before instruction.
Additional & Optional Services
Where required and agreed in advance, the following fees may apply in addition to your management package.
| Service | Fee + VAT |
|---|---|
| Additional property inspection or owner-requested visit | £45 |
| Additional key handover | £25 |
| Replacement keys | £25 + key costs |
| Additional emergency attendance outside agreed included services | £75 |
| Additional out-of-hours attendance outside agreed included services | £95 |
| Additional compliance administration | £35 |
| Holiday home care without booking management | From £75 / month |
| Guest changeover cleaning & laundry | Quoted separately |
Charges shown exclude VAT. Emergency and out-of-hours attendance fees relate to visits outside the agreed included service; standard maintenance coordination remains included with Full Management. Any guest-recoverable charges are subject to the booking terms and applicable rules. Holiday home care is separately quoted based on the property and agreed visit schedule.
Holiday Let Management FAQs
Can you help if my holiday let is not yet ready for guests?
Yes — we can discuss the property at an early stage, identify practical preparation tasks and help coordinate agreed work before launch. Any specialist safety or legal advice should come from the appropriate qualified professional.
Do you arrange cleaning between guest stays?
Cleaning and changeover coordination can be included in the proposed arrangement. We will confirm the cleaning setup, standards, responsibilities and costs before management begins.
Can you take over from another holiday let manager?
We can discuss a handover from an existing provider, including current listings, forward bookings, guest information, access arrangements and any notice requirements under your present agreement.
Do you guarantee booking levels or rental income?
No booking level or rental income is guaranteed by this page. Any estimate would depend on the property, seasonality, market conditions and your proposed availability.
How is the management percentage calculated?
Our percentage is charged on accommodation booking income after applicable booking-platform commission, excluding separately itemised cleaning charges and refundable deposits. For direct bookings, it applies to accommodation revenue received. All management percentages are plus VAT.
Are cleaning and repairs included in the 18% fee?
Fully Managed Holiday Lets includes arranging and coordinating cleaning, laundry and ordinary maintenance. The cleaners’ charges, laundry costs, contractor labour and materials are separate property costs. We do not add a percentage mark-up to contractor invoices.
What if I own three or more holiday lets?
We offer portfolio management at 16% + VAT for three or more properties. Onboarding is quoted for the portfolio, taking account of location, existing listings and the work involved.
Is holiday let management priced the same as residential management?
No. Holiday let fees and setup charges are separate from our residential letting packages because short-stay accommodation has different operational requirements.
Thinking About Holiday Letting Your Property?
Whether you own an established holiday let or are considering your options, speak with Atlantic Keys about a management arrangement tailored to your property.