HMO Management in Devon & Cornwall
At Atlantic Keys Ltd, we specialise in the management of HMOs, professional house shares and student accommodation across Plymouth and the surrounding areas.
Managing an HMO requires significantly more time, organisation and oversight than a traditional single-let property. With multiple tenants, individual room changes, increased maintenance demands and additional compliance responsibilities, having the right managing agent can make a major difference.
Our HMO management service is designed to take care of the day-to-day running of your property while keeping you informed and in control of the important decisions.
Specialist HMO Management
We understand that successful HMO management is about much more than collecting rent.
A well-run HMO needs:
- Strong occupancy levels
- Suitable tenants
- Regular communication
- Prompt maintenance
- Effective rent collection
- Careful management of communal areas
- Regular property oversight
- Proactive compliance management
Atlantic Keys provides a hands-on management service designed specifically around the additional demands of shared accommodation.
Our HMO Management Fee
12% + VAT
From 1 September 2026, our standard HMO management fee for new landlord instructions is 12% + VAT.
Due to the additional management and compliance involved, Atlantic Keys offers HMO properties on a Fully Managed basis only.
What's Included?
Our HMO management service can include:
Marketing & Tenant Find
- Rental and room valuation advice
- Professional property photography
- Individual room marketing
- Floor plans where required
- 360° virtual tours where appropriate
- Video walkthroughs where appropriate
- Property portal advertising
- Social media marketing
- Marketing to our applicant database
- Management of tenant enquiries
- Accompanied room viewings
Tenant Referencing
- Applicant screening
- Comprehensive tenant referencing
- Credit checks
- Employment and income verification
- Affordability assessments
- Previous landlord references
- Right to Rent checks
- Guarantor referencing where required
Tenancy Administration
- Preparation of tenancy agreements
- Required tenancy documentation
- Deposit administration
- Tenant move-in coordination
- Individual tenant check-ins
- Tenancy amendments where required
- Tenant changeover administration
- Tenant check-outs
Rent Management
- Monthly rent collection
- Individual tenant rent monitoring
- Landlord statements
- Rent arrears monitoring
- Rent arrears chasing
- Ongoing tenant communication
Property Management
- Routine property inspections
- Detailed landlord inspection reports
- Maintenance reporting
- Contractor coordination
- Obtaining quotations where required
- Emergency maintenance coordination
- Management of communal-area issues
- Ongoing tenant liaison
- Annual rent reviews
HMO Compliance Support
HMO properties come with additional legal and safety responsibilities.
Our management service can assist with coordinating and monitoring key compliance requirements including:
- HMO licence renewal reminders
- Gas Safety Certificate coordination
- EICR coordination
- EPC monitoring
- Smoke alarm compliance
- Carbon monoxide alarm compliance
- Fire alarm servicing
- Emergency lighting servicing
- Fire safety maintenance
- Compliance documentation
- Contractor access and appointments
The landlord remains ultimately responsible for ensuring the property complies with all applicable legal requirements, but we help manage the process and keep important requirements on the radar.
Managing Vacant Rooms
One of the biggest challenges with an HMO is maintaining occupancy.
When a tenant gives notice, we can begin preparing to re-market the room and look for a suitable replacement.
Our aim is to reduce unnecessary void periods while maintaining appropriate tenant selection standards.
We can manage:
- Room re-marketing
- New enquiries
- Viewings
- Referencing
- Tenancy paperwork
- Deposit administration
- New tenant check-in
- Existing housemate communication
This allows each room to be managed individually without placing the administrative burden on the landlord.
Regular Property Oversight
Shared accommodation often requires closer monitoring than a standard residential property.
Regular inspections help identify problems early and give landlords a clearer understanding of how their property is being looked after.
Where appropriate, we monitor areas such as:
- General property condition
- Communal areas
- Cleanliness
- Signs of damage
- Maintenance requirements
- Fire doors and communal safety items
- Tenant concerns
- Potential compliance issues
Following inspections, landlords can be provided with an update or inspection report highlighting any matters requiring attention.
Maintenance & Contractors
Atlantic Keys works with a network of trusted local contractors.
When maintenance is reported, we coordinate the issue, communicate with the tenant and arrange appropriate contractor attendance where authorised.
No Percentage Contractor Mark-Ups
We do not add a percentage commission to contractor invoices for maintenance, cleaning or compliance works that we arrange.
Where we obtain a contractor price, the cost is passed directly to the landlord.
We believe landlords should know exactly what they are paying for.
Professional & Student HMOs
We can manage a range of shared accommodation including:
- Professional house shares
- Student HMOs
- Mixed professional households
- Individual room lets
- Larger licensed HMOs
Every HMO operates differently, so we assess each property individually and agree the most suitable management approach with the landlord.
Why Choose Atlantic Keys?
Our HMO service is built around proactive management rather than simply reacting when something goes wrong.
Landlords choose Atlantic Keys for:
- Specialist HMO management
- Local Plymouth market knowledge
- Hands-on property oversight
- Professional tenant management
- Transparent fees
- No percentage contractor mark-ups
- Regular communication
- Maintenance coordination
- Compliance support
- Individual room management
- Ongoing landlord support
Whether you own your first HMO or have an established portfolio, we aim to make the management process simpler and more efficient.
Already Using Another Managing Agent?
Changing agents does not need to be complicated.
If your HMO is already occupied and managed by another agent, Atlantic Keys can discuss the transfer process with you and help coordinate the handover.
This can include:
- Reviewing existing tenancy information
- Collecting tenant details
- Reviewing compliance documentation
- Obtaining property records
- Contacting existing tenants
- Setting up rent collection
- Arranging future inspections
- Identifying any immediate management or compliance issues
Speak to us before giving notice to your existing agent so we can help plan the transition.
HMO Management Pricing
12% + VAT
Our standard HMO management fee applies to new landlord instructions from 1 September 2026.
HMO properties are managed on a Fully Managed basis only.
Arrange a Free HMO Consultation
If you own an HMO in Plymouth or are considering converting a property into shared accommodation, speak to Atlantic Keys.
We can discuss:
- Expected room rental values
- Current tenant demand
- Property presentation
- Occupancy strategy
- Marketing
- HMO management
- Compliance requirements
- Existing tenancy transfers
- Managing vacant rooms
- Your current management arrangements
Contact us today to arrange a free, no-obligation HMO consultation.
Atlantic Keys Ltd
Lettings • HMO • Property Management